Shipping policy
We offer free shipping on orders over $200 within the United States. This does not include floor tile which are shipped via freight. The cost of freight is incurred by the customer. Real time quotes are provided by R&L Freight Services based on weight of your order. For orders under $200, we offer standard UPS ground shipping rates based on weight of material and distance from our warehouse to your location. All rates and discounts are for USA and Canada only.
We have a lead time of 24-48 hours for your items to be shipped. Orders are shipped Monday to Friday. Orders placed over the weekend will be processed and shipped the following business day. Most orders are received within 7-9 days of purchase. If there is a delay or problem with your package we will contact you right away.
Once we receive your order, we will work on packing your items and send you an email containing tracking information of your package.